ITIL® 4 Digital IT Strategy – Virtual – Course and Exam Voucher

About this course:

This module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding.

The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

The IT & Digital Strategy module adds a new perspective to the ITIL® suite and elevates the discussion around ITIL® concepts to a strategic level among business leaders and aspiring leaders.

The module will help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.

Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material. ITIL® 4 Foundation is a prerequisite for ALL modules. In addition, the ITIL® Leader modules require a minimum of three years of IT managerial experience.

The course comes with a PeopleCert Online Proctored Exam Voucher.

Audience:

IT Service Management professionals, specifically IT Leaders.

Prerequisite:

ITIL® Foundation, and a minimum of 3 years of managerial experience. If you are working as a leader in an Agile/DevOps organization, you may also want to consider the DASA DevOps Leader program.