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Best Practice

December 2023

ITIL®4 Drive Stakeholder Value – Virtual

About this course:The ITIL ® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4, and participants need to pass the related certification exam for working towards the Managing Professional (MP) designation. The ITIL® 4 Specialist: Drive Stakeholder module provides guidance on establishing, maintaining, and developing effective service relationships […] ...
11 - 13 Dec
8:00 am - 4:00 pm
Virtual
January 2024

ITIL® 4 Foundation – Virtual

About this course: ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL 4 also provides a […] ...
15 - 17 Jan
8:00 am - 4:00 pm
Virtual

ITIL® 4 Direct, Plan and Improve – Virtual

About this course: The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. The course provides the practical skills necessary to create a “learning and improving” IT organization, with a strong and effective strategic direction. With the help of ITIL® 4 […] ...
29 - 31 Jan
8:00 am - 4:00 pm
Virtual
February 2024

ITIL® 4 Foundation – Virtual

About this course: ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL 4 also provides a […] ...
05 - 07 Feb
8:00 am - 4:00 pm
Virtual

ITIL®4 Drive Stakeholder Value – Virtual

About this course: The ITIL ® 4 Specialist: Drive Stakeholder Value module is part of the Managing Professional stream for ITIL 4, and participants need to pass the related certification exam for working towards the Managing Professional (MP) designation. The ITIL® 4 Specialist: Drive Stakeholder module provides guidance on establishing, maintaining, and developing effective service […] ...
19 - 21 Feb
8:00 am - 4:00 pm
Virtual

ITIL® 4 Create, Deliver, Support– Virtual

About this course: The ITIL ® 4 Specialist: Create, Deliver and Support module is part of the Managing Professional stream for ITIL 4 and participants need to pass the related certification exam for working towards the Managing Professional (MP) designation. The ITIL® 4 Specialist: Create, Deliver and Support module focuses on the integration of different […] ...
26 - 28 Feb
8:00 am - 4:00 pm
Virtual
March 2024

ITIL® 4 Foundation – Virtual

About this course: ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL 4 also provides a […] ...
04 - 06 Mar
8:00 am - 4:00 pm
Virtual

ITIL®4 Acquiring and Managing Cloud Services – Virtual

About this course: The ITIL® 4 Specialist: Acquiring and Managing Cloud Services qualification is intended to provide candidates with best practice guidance on how to use the capabilities offered by the cloud to identify and pursue opportunities, manage risks, and achieve their desired business outcomes. It is also intended to provide the candidate with the […] ...
18 - 20 Mar
8:00 am - 4:00 pm
Virtual
April 2024

ITIL® 4 Foundation – Virtual

About this course: ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL 4 also provides a […] ...
08 - 10 Apr
8:00 am - 4:00 pm
Virtual

ITIL® 4 Direct, Plan and Improve – Virtual

About this course: The ITIL® 4 Strategist: Direct, Plan, and Improve course is based on the ITIL® 4 Strategist Direct, Plan, and Improve candidate syllabus from AXELOS. The course provides the practical skills necessary to create a “learning and improving” IT organization, with a strong and effective strategic direction. With the help of ITIL® 4 […] ...
15 - 17 Apr
8:00 am - 4:00 pm
Virtual

ITIL® 4 High Velocity IT– Virtual

About this course: The ITIL® 4 Specialist: High-Velocity IT course is based on the ITIL® 4 Specialist: High-Velocity IT candidate syllabus from AXELOS. The course addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. With the help of ITIL® […] ...
22 - 24 Apr
8:00 am - 4:00 pm
Virtual
May 2024

ITIL® 4 Foundation – Virtual

About this course: ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for the delivery and operation of products and services. ITIL 4 also provides a […] ...
06 - 08 May
8:00 am - 4:00 pm
Virtual
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