Introduction:
In the realm of IT service management, the ability to deliver value, drive innovation, and engage stakeholders effectively are paramount to one’s success in the field. Foster-Melliar invites you to unlock the secrets of ITIL 4 and advance your Managing Professional certification path with two transformative virtual courses: ITIL 4 High Velocity IT and ITIL 4 Drive Stakeholder Value. Whether you’re aiming to accelerate digital transformation or enhance stakeholder relationships, these courses offer a pathway to mastery in the ever-evolving landscape of IT service delivery.
Understanding ITIL ® 4 Specialist – Drive Stakeholder Value:
Set between 26-28 August 2024, the ITIL 4 Drive Stakeholder Value course emphasizes the importance of understanding and addressing the diverse needs and expectations of stakeholders to enhance business outcomes. This is done through effective engagement and interaction that strengthens bonds and sets them up for stellar success.
Key Learning Objectives:
- Learn to identify and prioritize stakeholders, gaining insights into their needs, expectations, and influence on service delivery.
- Explore effective communication strategies and stakeholder engagement models, building bridges between IT and the broader organization.
- Delve into the intricacies of service relationships and experiences, enhancing customer satisfaction and loyalty through personalized interactions.
This course equips participants with the knowledge and tools needed to navigate the complex ecosystem of stakeholder management. On the other hand, the following course focuses on the digitalization of operations to achieve business success.
Unveiling ITIL ® 4 Specialist – High Velocity IT:
Join us on 9-11 September 2024 and explore the principles and practices of High Velocity IT. This event will equip you with the tools and mindset needed to navigate the complexities of modern IT operations and harness the power of digital transformation to accelerate business value delivery.
Key Learning Objectives:
- Learn to cultivate a culture of collaboration and innovation, leveraging DevOps practices to streamline workflows and enhance productivity.
- Uncover how Agile and Lean methodologies can revolutionize IT operations, fostering rapid adaptation and continuous improvement.
- Discover strategies for building resilient IT systems and mitigating risks, ensuring business continuity in the face of adversity.
By enrolling in this course, participants are provided with a comprehensive learning experience that equips them with the knowledge, skills, and tools needed to thrive in today’s dynamic IT landscape. Such proficiency is made possible through our excellent services.
Why choose Foster-Melliar’s Courses:
- Expert Guidance: Learn from seasoned instructors with extensive experience in IT service management and the ITIL framework.
- Flexibility: Join sessions from anywhere, eliminating the need for travel and accommodating diverse schedules.
- Interactive Learning: Engage in discussions, activities, and case studies through virtual collaboration tools.
Conclusion:
In conclusion, Foster-Melliar’s virtual courses on ITIL 4 Drive Stakeholder Value and ITIL 4 High Velocity IT will give you the golden opportunity to elevate your IT service management skills and propel your career to new heights.
Save the dates for August 26-28, 2024 (ITIL 4 Drive Stakeholder Value), and September 9-11, 2024 (ITIL 4 High Velocity IT), and embark on a journey of mastery, innovation, and value creation.
Together, let’s chart a course towards IT excellence and shape the future of digital transformation!
Click Here to Enroll into ITIL 4 Drive Stakeholder Value
Click Here to Enroll into ITIL 4 High Velocity IT
Contact us for more info!
+27 11 807 9525