The latest version of the tried-and-tested ITIL® framework, ITIL® 4 was only released in early 2019, and there are already new extension modules to help you keep up with the times. ITIL® 4 is all about helping organisations navigate the new technological era of digital services, so it’s only fitting that the modules grow and evolve over time.
Our ITIL® 4 certification now includes 2 new modules; ITIL® 4 Specialist: Sustainability in Digital & IT and ITIL® 4 Specialist: Acquiring & Managing Cloud Services. Read on for some more info about these 2 new opportunities for IT specialists.
ITIL® 4 Specialist: Sustainability in Digital & IT
Sustainability isn’t just a buzzword anymore, it’s an essential part of future-proofing your organisation, as well as individual careers. Whether you’re a service architect, IT service strategist, service manager or even an existing ITIL qualification holder who wants to learn more, this course in digital and IT sustainability is perfect for you. Through our easily accessible virtual courses, you’ll learn all about what sustainability means in IT and how to address the challenges and many opportunities presented by emerging technologies that impact operations in your organisation.
ITIL® 4 Specialist: Acquiring & Managing Cloud Services
Cloud solutions are the future, are you ready to adopt them? This extension module for ITIL® 4 is ideal for C-level executives, cloud architects, cloud consultants, IT service managers and individuals continuing their journey in service management, as well those hoping to become ITIL Masters.
The course explores the concept of the cloud services user journey from start to finish. At the end of the course, you should have an understanding of the role of cloud services, be able to assess your organisation’s readiness to adopt them, how to identify the types of cloud services, and how to onboard and offboard cloud services, all while acquiring the skills needed to evaluate and improve cloud strategies.