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ITIL 4 – The Industrial Revolution

January 3, 2019

“ITIL 4 provides a practical and flexible approach to support various organizations on their journey to the new world of digital transformation. ITIL 4 provides an end-to-end digital operating model for the delivery and operation of IT-enabled products and services and enables IT teams to continue play an important role in a wider business strategy. ITIL 4 also provides a holistic end-to-end approach that integrates frameworks such as Lean, Agile and DevOps.”

It has been over 9 years since ITIL has made a significant change to the Information Technology Infrastructure Library (ITIL) best practice approach. With the dawn of the 4th Industrial Revolution, the evolution in our technology and the demand for services, ITIL 4 is born to expand and accelerate Service Providers’ capability to deliver services.



Foster-Melliar would like to invite you for a 2-hour introduction and Q & A session to share the new ITIL 4 information.

  Overview of the new ITIL Service Value System Approach

As always, within the framework of the new ITIL 4 there is a qualification scheme for companies and individuals to engage in, in order to obtain a highly sought after ITIL qualification. We are sure you want to know what the new ITIL 4 approach entails that is embraced by this qualification scheme and what are the differences between ITIL v3 and ITIL 4, and the value it would add to your organization. Where are you on your ITIL path and how does it affect you becoming an ITIL Expert?

To answer all of your questions and to provide you with a much broader view of the new ITIL 4 Framework and qualification scheme, we would like to INVITE you for a 2-hour session where we will be discussing the following:

  • Why a new ITIL approach
  • Differences between ITIL v3 and ITIL 4
  • Value to the organization
  • The new qualification schema
  • What about the ITIL v3 Qualification?



Overview of what the new qualification scheme will embrace

Foster-Melliar has been the pioneer in bringing ITIL into South Africa in the early 90’s. Since 1991, we have trained thousands of ITIL Qualified Professionals and have managed Best Practice implementations in hundreds of organizations.

We are looking forward to sharing this exciting new approach with you so that you too may have the opportunity to set yourself apart in your industry.