BUSINESS SKILLS

BUSINESS SKILLS COURSES

Telephone Skills

Course Outline

Name:
Telephone Skills from A - Z
Code:
TEL001
Duration:
1 Day
Format:
Instructor-Led
Certification Exam:
N/A
Certification Track:
N/A

About Course

Your company's reputation is on the line–literally. Make good phone skills a standard throughout your organization with this practical guide to the basics. Teaches everyone how to adopt a professional, friendly tone from the initial greeting to the final good–bye, and how to handle whatever arises in between.

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Schedule & Booking

To view all upcoming events for the current course, please view the list below. If you would like to attend any of the training schedules, please click the Book Now button and complete the form to register.

The list below shows all the upcoming course training dates in the same category:

12 April 2018
Telephone Skills
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18 June 2018
Telephone Skills
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