Leading Through Change

Course Outline

Leading Through Change
1 Day
Certification Exam:
Certification Track:
Certified Business Professional – Business Improvement Series

About Course

This one-day course will increase the certified professional’s knowledge and ability to: Define what change looks like and feels like, identify the different reactions of change, and evaluate how the change will affect people in your organization. Recognize change resistance and explore various sources of resistance, and the eight mistakes organizations make during change. Able to explore evaluate and compare the various roles of team leaders, develop commitment strategies to change the design the elements of a change communication plan. Align systems and structures to the change identify the characteristics of bounce-back people and organizations. This module prepares candidates to sit the Certified Business Professional exam: B-12203


This course is recommended for human resources personnel, business leaders, senior executives, managers, supervisors, and front-line workers.

Course Prerequisites

This course requires that candidates meet the following prerequisites:

  • The candidate must have a commitment to the pursuit of excellence
  • The candidate must have completed or be in the process of completing a high school or secondary school diploma or similar educational standards.

Follow-up Courses

  • Conflict Management
  • Dynamic Decision Making
  • Motivating Employees to be their Best
  • Secrets of Management Success

Download Fact Sheet

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Schedule & Booking

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