BUSINESS SKILLS

BUSINESS SKILLS COURSES

Business Etiquette

Course Outline

Name:
Business Etiquette and Professionalism
Code:
CBPBE
Duration:
2 Days
Format:
Instructor-Led
Certification Exam:
C40-509
Certification Track:
Certified Business Professional / Certified Business Executive

About Course

The CBP™ Business Etiquette and Professionalism course develops the concept of business etiquette and the proper etiquette practices for different business scenarios. You will learn the etiquette requirements for meeting, entertaining, telephone, and Internet business interaction scenarios. Additionally, the CBP™ Business Etiquette and Professionalism certification module addresses etiquette challenges when doing business in a multi-cultural environment. This module prepares candidates to sit the Certified Business Professional exam - C40-509

Audience

This course is recommended for human resources, business leaders, senior executives, Managers, supervisors and front-line workers.

Course Prerequisites

This course is designed for the student who has little or no experience.

Follow-up Courses

  • Leadership.
  • Customer Service
  • Sales
  • Business Communication

Download Fact Sheet

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