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ITIL ® Strategist – Direct, Plan, and Improve

ITIL 4 Managing Professional

Course Outline

Name:
ITIL ® Strategist – Direct, Plan, and Improve
Code:
ITSM022CL
Duration:
3 Days
Format:
Instructor Led
Certification Exam:
ITIL ® Strategist – Direct, Plan, and Improve Exam

About Course

The Direct, Plan and Improve ITIL Strategist Certification is relevant to managers at all levels within the IT organization. If you are leading one or more teams and are involved in building plans and driving improvement initiatives, this certification is relevant for you.

This course provides individuals with the practical skills necessary to create a ‘learning and improving’ IT organization, with a strong and effective strategic direction. The course covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization’s advantage.

Professionals will learn to use practical and strategic methods for planning and delivering continual improvement with necessary agility. As planning and continual improvement are universal capabilities, this certification is relevant to both the ITIL Managing Professional as well as Strategic Leader stream.

Audience

IT Service Management professionals, specifically managers at all levels, and those involved in continual service improvement initiatives

Course Prerequisites

ITIL 4 Foundation as a prerequisite. If you are working in an Agile/DevOps environment, it may be beneficial to also consider DASA DevOps Fundamentals.

Download Fact Sheet

To Download course fact sheet, click on the button below to view a extensive overview and breakdown of course requirements, duration and examinations.

Schedule & Booking

To view all upcoming events for the current course, please view the list below. If you would like to attend any of the training schedules, please click the Book Now button and complete the form to register.

The list below shows all the upcoming course training dates in the same category:

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