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ITIL ® Leader – Digital and IT Strategy

ITIL 4 Strategic Leader

Course Outline

Name:
ITIL ® Leader – Digital and IT Strategy
Code:
ITSM023CL
Duration:
3 Days
Format:
Instructor Led
Certification Exam:
ITIL ® Leader – Digital and IT Strategy Exam

About Course

The Digital and IT Strategy Leader Certification is relevant to those in a leadership capacity within the IT domain. If you are a new and aspiring leader looking to build and implement an effective IT Strategy, or you are an existing manager keen to take your leadership skills to the next level, this program is for you.

This course will focus on the alignment of digital business strategy with IT strategy. The course also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding.

The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

The IT & Digital Strategy module adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.

Audience

IT Service Management professionals, specifically IT Leaders.

Course Prerequisites

ITIL Foundation, and a minimum of 3 years of managerial experience. If you are working as a leader in an Agile/DevOps organization, you may also want to consider the DASA DevOps Leader program.

Download Fact Sheet

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Schedule & Booking

To view all upcoming events for the current course, please view the list below. If you would like to attend any of the training schedules, please click the Book Now button and complete the form to register.

The list below shows all the upcoming course training dates in the same category:

26 October 2020  to  28 October 2020
ITIL ® 4 Leader – Digital & IT Strategy
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