BUSINESS SKILLS

BUSINESS SKILLS COURSES

Secrets to Management Success

Course Outline

Name:
Secrets to Management Success
Code:
CBPMS
Duration:
1 Day
Format:
Instructor-Led
Certification Exam:
B-12205
Certification Track:
Certified Business Professional – Business Improvement Series

About Course

This one-day course will increase the certified professional’s knowledge and ability to: Develop responsible, good decision making in your employees. Encourage a positive climate and decrease power struggles and ego fights. Implement flexible model for helping employees handle their own problems and use “accountable moments” as learning opportunities for employees. Be fair, flexible and supportive. Offer appropriate counseling to employees. This module prepares candidates to sit the Certified Business Professional exam: B-12205

Audience

This course is recommended for human resources personnel, business leaders, senior executives, managers, supervisors, and front-line workers.

Course Prerequisites

This course requires that candidates meet the following prerequisites:

  • The candidate must have a commitment to the pursuit of excellence
  • The candidate must have completed or be in the process of completing a high school or secondary school diploma or similar educational standards.

Follow-up Courses

  • Conflict Management
  • Dynamic Decision Making
  • Leading through Change
  • Motivating Employees to be Their Best

Download Fact Sheet

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Schedule & Booking

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